At Spinathlon Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our website and services.
By using Spinathlon Casino, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, email address, residential address, phone number, and ID documents (for verification).
- Account Information: Username, password, and account activity.
- Payment Information: Details needed to process deposits and withdrawals (we do not store full card numbers).
- Technical Data: IP address, browser type, device information, operating system, and location data (country level).
- Usage Data: Games played, bonuses claimed, deposits, withdrawals, and interactions with our platform.
2. How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your account
- To process deposits and withdrawals
- To provide customer support
- To send important account notifications and promotional offers (you can opt-out of marketing)
- To verify your identity and prevent fraud
- To comply with legal and regulatory obligations (including anti-money laundering rules)
- To improve our services and user experience
3. Legal Basis for Processing (GDPR)
For players in the Netherlands and the European Union, we process your data based on:
- Contractual necessity (to provide our services)
- Legal obligations (licensing and regulatory requirements)
- Legitimate interests (fraud prevention, service improvement)
- Your consent (for marketing communications)
4. Sharing Your Information
We may share your data with:
- Trusted third-party service providers (payment processors, game providers, identity verification companies)
- Regulatory authorities when required by law
- Legal advisors or law enforcement if necessary to protect our rights or comply with legal obligations
We do not sell your personal data to third parties.
5. Data Security
We use industry-standard security measures, including SSL encryption, firewalls, and secure servers to protect your information. Access to personal data is strictly limited to authorized personnel.
6. Your Rights (GDPR)
As a player in the Netherlands, you have the following rights regarding your personal data:
- Right to access your data
- Right to rectification (correct inaccurate data)
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise any of these rights, please contact our support team.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings or our cookie consent banner.
8. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that period, your data will be securely deleted or anonymized.
9. International Data Transfers
Some of our service providers may be located outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via live chat or by email at: support@spinathlon.com